Our Commitment in Brief: g111 never sells your personal data to third parties. Your information is used solely for service improvement and legal compliance. This privacy policy explains exactly what data we collect and why.
Introduction & Applicability
This privacy policy applies to all services operated by the g111 online gaming platform (https://g111.org). It takes effect whenever you use g111's website, mobile app, or any of its digital services.
G111 believes privacy is a fundamental right. We manage your data in accordance with international data protection standards, particularly GDPR guidelines. If you do not agree with the terms set out in this policy, please refrain from using our services and contact support.
- This policy applies to g111's website, app, and all digital services.
- By using our services, you are considered to have agreed to this Privacy Policy.
- Special protections are in place for users under 18 years of age (see Section 9).
What data we collect
G111 collects several types of information to keep its services running smoothly. Below is a detailed breakdown of what is collected and how:
| Data Types |
Example |
How We Collect Data |
| Identity Information |
Full name, date of birth, national ID number |
During Registration & KYC |
| Contact Information |
Email, mobile number, address |
At the time of account creation |
| Financial information |
BKash/Nagad number, bank account |
During Deposits & Withdrawals |
| Gaming Activity |
Game history, bet amounts, wins/losses |
Recorded automatically |
| Device & Connection |
IP address, browser, operating system |
Automatically collected during site visits |
| Cookies & tracking |
Session cookies, preference data |
Via Browser Cookies |
Please Note: g111 never stores your full bank card number or PIN. All financial transaction data is always kept encrypted.
How Your Information Is Used
G111 uses collected data only for specific, legitimate purposes. The core principle of our privacy policy is: no data is used beyond what is necessary.
- Account management: To secure registration, login, and account safety.
- Service Delivery: Gaming, deposits, withdrawals, and bonus processing.
- Identity Verification (KYC): To prevent fraud and meet legal obligations.
- Customer Support: To address your complaints and questions properly.
- Personalized Experience: To recommend games and offers tailored to your preferences.
- Security Monitoring: To detect and prevent suspicious activity.
- Promotional Communications: To send you offers and updates with your consent.
- Legal obligation: To comply with regulatory authority requirements.
You can opt out of promotional emails or SMS at any time. Only essential account-related messages will continue to be sent.
Cookie policy
G111 uses cookies to improve its services and enhance your browsing experience. Cookies are small data files stored in your browser.
- Essential cookies: Login sessions, security tokens — the site cannot function without these.
- Performance Cookies: To understand which pages get the most traffic and where issues occur.
- Functional Cookies: To remember your language preference and interface settings.
- Analytics Cookies: For site traffic analysis and service improvement (your identity remains anonymous).
You can disable cookies at any time through your browser settings, though some services may not function properly as a result.
Disabling essential cookies may disrupt login, gameplay, and payment processing. We recommend keeping cookies enabled for a secure browsing experience.
Data Sharing & Third Parties
G111 never sells your personal data. However, limited data sharing may occur in specific circumstances:
- Payment Processor: Approved payment gateways — including bKash, Nagad, and Rocket — receive only the minimum information required to complete a transaction.
- Security Provider: Partners specializing in fraud detection and cybersecurity services.
- Law enforcement agencies: Mandatory disclosure of information under court order or government directive.
- Regulatory Authority: For licensing and compliance verification.
All third-party partners are bound by strict confidentiality agreements with g111 and may not use any data they receive for any other purpose.
Our commitment: Your data is never shared with any ad network, data broker, or marketing agency.
Data Protection Measures
G111 applies industry-leading technical and organizational security measures to protect your data. Our security infrastructure is continuously upgraded.
- 256-bit SSL/TLS Encryption: All data transmissions are fully encrypted.
- Two-Factor Authentication (2FA): An extra layer of security for logins and transactions.
- Firewall & DDoS Protection: Preventing unauthorized access and attacks.
- Regular Security Audits: Penetration testing conducted by third-party security experts.
- Data Minimization: We collect and store only the data we absolutely need.
- Staff training: All staff receive regular training on privacy and data protection.
Your responsibilities: Never share your password with anyone. If you notice any suspicious activity, contact g111 support immediately. The security of your account also partly depends on you.
Data Retention Period
G111 does not retain your data longer than necessary. Retention periods depend on the type of data and applicable legal obligations.
| Data Types |
Retention Period |
Reason |
| Account information |
5 years after account closure |
Legal obligation |
| Financial transactions |
7 years |
Anti-money laundering laws |
| Gaming History |
3 years |
Dispute Resolution |
| KYC documents |
5 years |
Regulatory Requirements |
| Log Files / IP Information |
1 year |
Security Analysis |
| Marketing Preferences |
Until consent is withdrawn |
User Preferences |
Your rights
As a g111 user, you have several important rights over your own data. These rights are free to exercise and straightforward to use.
👁️
Right of access
You can request to know what information we hold about you.
✏️
Right to Rectification
You may request that any incorrect or outdated information be updated or corrected.
🗑️
Right to Erasure
Request deletion of your data where there is no legal obligation to retain it.
📦
Right to Data Portability
You can request a copy of your data.
🚫
Right to Object to Processing
You may object to the use of your data for specific purposes.
⏸️
Right to Restrict Processing
In certain cases, you can request that the processing of your data be temporarily suspended.
To exercise any of these rights, email us at [email protected] or reach out via live chat. We typically respond within 30 days.
Protection of Minors' Data
G111 strictly does not provide services to anyone under 18 and does not collect personal data from minors.
- Age verification is mandatory at the point of registration.
- Any account identified as belonging to a minor will be immediately closed and all associated data securely deleted.
- If you believe your child is using g111, please notify our support team immediately.
- We recommend parental control tools to help keep minors away from online gaming.
A note for parents: If the g111 app or website is open on your device, make sure minors cannot access it. Use a password if necessary.
Privacy Policy Changes
This privacy policy may be updated due to service improvements or changes in applicable law. We will notify users transparently whenever changes are made.
- For significant changes, a notification will be sent to your registered email at least 14 days in advance.
- The "Last Updated" date at the top of this page will always reflect the most recent revision.
- Continued use of our services after any changes take effect constitutes acceptance of the updated policy.
- To request an archived copy of a previous policy version, please contact our support team.
Contact
For any privacy-related questions, complaints, or requests, please contact our dedicated Data Protection team.
- Email: [email protected]
- Live Chat: Available 24/7 on the website
- Response Time: Usually within 1–3 business days
Please specify the nature of your request — for example, "data deletion request" or "data access request" — to help us respond more quickly.